top of page

Accessibility Statement for Grand Water & Sewer Service Agency

Measures to support accessibility

Grand Water & Sewer Service Agency takes the following measures to ensure accessibility of Grand Water & Sewer Service Agency Website:

​​​

  • Employ formal accessibility quality assurance methods.

​

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Grand Water & Sewer Service Agency is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

Feedback

We welcome your feedback on the accessibility of Grand Water & Sewer Service Agency Website. Please let us know if you encounter accessibility barriers on Grand Water & Sewer Service Agency Website:

​

​

We try to respond to feedback within 3 business days.

​

Compatibility with browsers and assistive technology

 

Grand Water & Sewer Service Agency is designed to be compatible with the following assistive technologies:

​

  • Chrome Browser on a windows operating system.

  • Safari browser on a Apple operating system.

  • Chrome Browser on Android phones.

  • Safari Browser on Apple phones

 

Technical specifications

Accessibility of Grand Water & Sewer Service Agency relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

​

  • HTML

​

These technologies are relied upon for conformance with the accessibility standards used.

​

Limitations and alternatives

Despite our best efforts to ensure accessibility of Grand Water & Sewer Service Agency, there may be some limitations. Below is a description of known limitations, and potential solutions.

 

Please contact us if you observe an issue not listed below.

​

Known limitations for Grand Water & Sewer Service Agency:

​

  1. Downloading/Filling out Forms: Downloading Forms are in PDF format and may not have accessibility alternatives because We cannot ensure forms will work with your system once downloaded. We monitor comments and typically can make accommodations to mail out accessible forms within 3 business days. Please use the contact form of our website if you encounter an issue.

  2. Outside Links: Sometimes outside websites are not compliant for accessibility. because We cannot guarantee that any links that leave our website guarantee accessibility compliance as we do not have authority over their website or business of operations. When reported, we typically respond within 3 business days and work with the individual to identify the website and to look for alternatives. Please use the contact form of our website if you encounter an issue.

  3. Using 3rd Party Chat System: Our website has partnered with Yoppify for communication purposes; Some customers have stated they cannot receive return texts or messages because sometimes customers cannot use the system as they do not have a way of return communication, or their method of response does not meet the requirements of the program. When reported, we typically respond within 3 business days and work with the individual to identify the issue and then try to resolve it. Please use the contact form of our website to report an issue.

​

​

Assessment approach

Grand Water & Sewer Service Agency assessed the accessibility of Grand Water & Sewer Service Agency Website by the following approaches:

​

  • Self-evaluation

​​

Date

This statement was created on 16 October 2024 using the W3C Accessibility Statement Generator Tool

bottom of page